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Orders & Shipping

Ordering

Our customer service team are here to help – please contact us during business hours

8:30am – 5:00pm Monday to Friday with your enquiry.

 

Ordering process

  • Select your school/business icon on the home page
  • Select your uniform requirements from your customised order page
  • Choose your desired size,  colour and quantity from the menu and add item to shopping cart
  • When you have selected your items, proceed to check out – payment options will be displayed.
  • Choose your preferred payment option, enter your contact information and delivery address and press confirm.
  • You will then receive an email/phone call with your order confirmation.

Payment Options

Online uniforms accept VISA, Mastercard, Bank deposit.

If your preferred payment option is bank deposit – please contact us via email or phone.

All prices include GST. All prices are listed in Australian dollars.

 

Delivery Guarantee

  • Delivery is free of charge to your school. All deliveries are made by Australia Post or courier service.  Please allow up to 10 business days for delivery.
  • Should there be a delay of your chosen garments, we will contact you within 48 hours of your purchase to advise you of the expected delivery date.  Should an item be out of stock, we will advise you and arrange a refund or exchange.

 

Returns

If for any reason you are not completely satisfied with any product, please contact us within 7 days of receipt to discuss and arrange a refund or exchange.  A returns authorisation number will be generated and must accompany goods.

 

Returns will be assessed by our quality control team – refunds will only apply to any garment that is assessed as a genuine manufacturers fault.  Please choose carefully as we do not refund for change of mind.

 

If you require a different size, we are more than happy to exchange the garment for you. Please note that standard postage costs will apply upon return of any garment.

Returned garments must be in original condition, have all tags attached and must not have been worn or washed.

 

Refunds will not be granted if the washing instructions have not been adhered to.

Refunds will not be granted for general wear and tear.

Security

This website uses Bendigo Bank’s MasterCard Internet Gateway Service (MIGS). This payment gateway will enable you to make secure and safe purchases using any of the following type of cards: Visa, Mastercard, American Express, Diners.

Your transactions are secure using Bendigo Bank’s SSL (Secure Sockets Layer).